Nurses at Home

I have been referring patients under my care to Nurses At Home for 2 years and I have found the quality of care they provide to be consistent and of a high quality. The feedback and updates on my patients ensure that I am able to monitor their progress while they recuperate at home.

Dato' (Dr) Charles Vijayan David
Consultant Orthopedic Surgeon

Quality Assurance Nursing Services Checklist

What should I look for when selecting a Nursing provider?

GOOD NURSING CARE has the ability, to make the difference between a fast, minimum patient discomfort and cost effective recovery OR a lingering, painful and expensive, perhaps even life threatening state of non recovery. It should become obvious how crucial it is to identify the best Nursing provider. You can judge for yourself, which of these criteria is important to you..... ALL are to us:

Credibility

  • Have they been around enough years as a measure of their ability and commitment in terms of resources?.
  • What do their patients and clients say about their service? Do they offer testimonials from patients or is it all just sales hype on websites and magazines?
  • Do they have a solid history and track record in health care and nursing or is it mainly glossy ads in websites and magazines.
  • Are they attached to any credible health care organization or just a standalone team of nurses and doctors?.

Quality of Service

  • Can they give you a documented care plan committing to achievable nursing objectives which you can track to know if your loved one is progressing or regressing in health?
  • Are they accredited by any international standards organization? If so since when because the only thing harder than getting an accreditation is keeping it year after year! Many lose their accreditation due to inability to keep up the standards.
  • Do they actively solicit feedback from their clients and patients as part of their quality standards? Do they make these feedbacks available to you?
  • Do they commit to a primary/back up nurse for your care or is it a new nurse each week creating much stress for you and your loved one under care.

Cost of Care

  • Are they transparent about the costs involved or does it look deceptively cheap up front in comparison with looming hidden costs appearing once care gets under way and you are committed?
  • Does price look too good to be true?. Cheap and best in class care do not go hand in hand. Shortcuts will be made to save costs and resulting care may suffer in quality or substandard materials may be used on patient.

Safety and Security

  • Does their organization have in place an Infection Control Protocol? Home Care nurses, travelling from case to case become ideal carriers of everything you do not want to bring to a sick or recuperating patient. Strict infection control processes are needed to ensure nurses do not spread diseases and bio toxins from house to house.
  • Does the organization take steps to ensure that your property and belongings are safe while their staff are in your home?.
  • Does the organization carry professional insurance so that if the unthinkable happens at home while under their care, your medical bills arising from that is covered so the patient can receive best in class medical attention?


If a provider cannot say YES! To all the above then your choice of provider is made easy! Nurses At Home is the ONLY nursing provider who can say YES to ALL the above questions.

  • Nurse Home Care Malaysia
  • Patient Home Care Malaysia
  • Professional Home Care Malaysia
  • Home Care Services Malaysia